Do I Still Need a Website If I Have Google Maps, Yelp and the Apps?
Not always. Some businesses are well served by a complete Google Maps profile and their app pages, and we will tell you so on the free call. A website earns its keep in three situations: customers search in Chinese, you pay commission on orders that could come to you directly, or people need to see more than a menu and a phone number before they trust you.
When the Profile and the Apps Are Enough
A single-location shop whose customers already know it, whose menu or price list rarely changes, and whose Google Maps profile has correct hours, photos and recent reviews. If that is you, keep the profile complete and spend nothing more. Our free check will tell you in a minute how your current pages do on a phone.
When a Website Earns Its Keep
- Your customers search in Chinese. A Google Maps profile shows one language; a website can be found in English, Traditional and Simplified Chinese, each indexed by Google on its own.
- You pay commission on orders. Delivery apps keep roughly 25–30% of each order; ordering on your own site keeps the whole amount, and the app pages stay linked so you lose nobody.
- Trust comes before the visit. Clinics, accountants, lawyers and real estate agents are chosen after someone reads about the person, the services and the fees. A profile cannot carry that; a few well-written pages can.
- You already use Toast, ChowNow or BentoBox. Those include a basic site with ordering. Where a separate site helps: a Chinese version Google can index, pages about your business rather than only a menu, and a site you keep if you ever change your register system.
Check These Three Things First
Before spending anything: search your business name in Chinese on Google and see what appears; open your Google Maps profile and check the hours and the last review date; and ask yourself what you want a new customer to do — call, book, order or just find you. Bring those three answers to the free call and the recommendation will be quick.
Not Sure Where Your Current Site Stands?
Type your web address and see how it does on a phone — Google's test, explained in plain words. Free, no sign-up, nothing stored.
Related Questions
I already use Toast, ChowNow or BentoBox. Do I still need a site?
Maybe not. Those platforms include a basic site with ordering, and if yours is working, we'll say so on the free call. Where a separate site earns its keep: a Chinese version Google can index, pages about your business rather than only a menu, a Google Business Profile that matches, and a site you keep if you ever change your register system. We never replace ordering that works — we link to it. See the comparison →
Do you take a cut of my orders or bookings?
No, never. Ordering, booking and reservations run in systems opened in your own name — Square, Shopify, a reservation service — and are built into your site; the only costs are those systems' own charges — card processing, and for some of them a plan fee — paid to them, not to us. If you already use Chowbus, Fantuan or your register's ordering page, we link to it rather than build a second one.
I already use DoorDash, Uber Eats or Fantuan. Do I have to give them up?
Not at all — keep them. The apps are where new customers find you; your own site is where regulars can order. Your part: keep your app accounts as they are, tell us which plan tier you're on, and decide whether you'll pass the courier fee to customers. Our part: build ordering into your own site (usually Square's ordering system, opened in your name), link your Fantuan, Chowbus, DoorDash and Uber pages from the site so nothing is lost, print a "order direct and save" QR for bags, receipts and tables, and show you the weekly numbers so you can see orders moving from 30% commission to your own site.
How do the delivery apps actually charge me?
Commission is a percentage of the food subtotal on every order, on top of the fees the customer pays. As of September 2026: DoorDash Basic 15% · Plus 25% · Premier 30% for delivery, 6% on pickup. Uber Eats Lite 15% · Plus 25% · Premium 30%. Grubhub about 13% delivery plus about 10% "marketing", so 25% or more in practice. Fantuan, Chowbus and HungryPanda do not publish rates — they are negotiated; it's worth asking your rep for the number in writing. Paid promotions and ads are extra. Pros: new customers, DashPass and Uber One reach, no drivers to manage. Keep in mind: you pay the same 25–30% on your regulars, you don't receive the customer's contact, the platform can change the rate, and many owners raise menu prices to cover it. On a $40 order at 30% you keep $28. On your own site with on-demand delivery you pay the card fee (about 3%) plus Square's $1.50 per order plus a flat courier fee of roughly $6–10 that you can pass to the customer — so you keep about $37 if the customer pays the courier, or $28–31 if you absorb it. Pickup orders on your site keep about $38.
Do I need to pay extra for SEO?
No — everything a website itself can do for Google is in the base price: a page for each service in English and Chinese, correct titles and descriptions, a sitemap, fast loading, and old links carried over on a rebuild. For a local business, what moves you up from there is not on the website at all — it is your Google Business Profile, your reviews and your photos. The profile setup is a $350 add-on; the reviews and photos are yours to keep collecting, and we'll show you how. We don't sell a monthly SEO plan: for most businesses serving one neighborhood it does not pay back. If yours is in a crowded category, we'll tell you so at Discovery and point you to what actually works.
All the questions — price, templates, Google, delivery apps →
Not Sure Which Case Is Yours?
Twenty minutes, no obligation, in English or Cantonese — by phone, Zoom or at your shop anywhere in the San Gabriel Valley. Mandarin speakers are welcome by WeChat or text.
Tell Roger About Your Business
Twenty minutes, no obligation, in English or 粵語 — by phone, Zoom or in person — or in writing over WeChat or text if you prefer 普通話.
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