Who Owns My Website — Me or the Designer?

Yes — domain, accounts and edit login are in your name from day one, and we work inside them as a helper you can remove any time. Owning puts two small things in your hands, the yearly domain renewal and your passwords — here is what that means.

Not to us, unless you want one. No retainer, no auto-renewal, nothing to cancel. Hosting is included and stays free for a site like this; your only running cost is the web address, about $11 a year for a .com (an online store adds Shopify's plan; the Instagram feed adds a small feed service from about $5 a month, in your own account). Only heavy video stored on the site itself, or a custom feature that runs on every visit, would move hosting to a paid tier of about $5 a month — and we would let you know before it happens. If you'd rather not touch the site yourself, the optional care plan is $150 a month for up to five small changes and cancels any month.

Because everything is already in your name, there is nothing to hand back. Just ask, and we'll send any remaining files, notes and passwords within 48 hours and remove ourselves from your accounts. Any web developer can pick up where we left off — you are not tied to us or to a platform.

Yes — that is the whole idea. Your site has its own edit page where you change hours, prices, photos, menu items and text; a save is live in about a minute, and every save is kept so anything can be put back. Before launch we sit down with you — in Cantonese or English — and make real changes together. You get a recording of that session and a short written guide in Chinese and English, plus 30 days of support after launch. If you're a Mandarin speaker, the written guide and WeChat make it easy — Roger reads and writes Chinese fluently.

Some owners have a great experience that way, and if a simple starter site is all you need, it can be the right call. The pattern we hear about from owners who were burned is always the same: paid up front, the site never finished or never handed over, and nobody answering. That is why our terms are built the other way round — you pay in three steps as work is completed, everything is opened in your name from the first meeting so there is nothing to hand over later, and the person you talk to is the person who builds and trains you, reachable within one business day. If a freelancer offers you the same three things in writing, they are worth considering too.